Privacy Policy for Crack Medicine
Last Updated: 15th Feb, 2025
Welcome to Crack Medicine (“App”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (https://www.crackmedicine.com/).
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our App.
1. Information We Collect
We collect and process the following types of information:
1.1 Information You Provide
• Account Information: When you create an account, we collect your Name, Email Address, and Phone Number.
• Payment Information: If you purchase premium features, payments are processed through Google Play / Apple Pay. We do not store payment details.
• Support Requests: If you contact us via team@crackmedicine.com, we collect any information you provide.
1.2 Information Collected Automatically
• Device Information: We may collect details such as device type, OS version, and unique device identifiers for troubleshooting and performance optimization.
• Usage Data: In the future, we may track how users interact with our app (e.g., features used, time spent) using Google Analytics / Firebase Analytics.
• Crash Reports: In the future, we may use Firebase Crashlytics to detect and fix app crashes.
1.3 Information We Do Not Collect
❌ No GPS or Location Data
❌ No Third-Party Ads or Tracking Services
❌ No Social Media Login (Google, Facebook, Apple)
2. How We Use Your Information
We use your data for the following purposes:
✅ To provide & improve the app – Enhancing your experience, fixing bugs, and developing new features.
✅ To process payments – Ensuring smooth transactions via Google Play / Apple Pay.
✅ To send notifications – Delivering important updates and reminders (if enabled).
✅ To ensure security – Detecting fraud, unauthorized access, or policy violations.
✅ For future analytics – In the future, we may use Google Analytics for user behavior insights.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share data in these limited cases:
• With Service Providers:
We may share limited data with trusted partners for essential services like cloud hosting (Google Firebase).
• For Legal Compliance:
We may disclose data if required by law or to protect user safety.
• During Business Transfers:
If Crack Medicine Ltd. is involved in a merger or acquisition, your data may be transferred to the new entity.
4. Data Security & Retention
We implement strong security measures to protect your data:
🔒 Encryption – Sensitive data is encrypted both in transit and at rest.
🔒 Access Control – Only authorized personnel can access user data.
🔒 Regular Security Audits – We review our systems for vulnerabilities.
Data Retention:
We keep your data as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where required for legal compliance.
5. Your Rights & Choices
As a UK-based company, we comply with GDPR (Europe) and CCPA (California), granting you the following rights:
✅ Access & Download Your Data – Request a copy of your data.
✅ Delete Your Data – You may request account deletion at any time.
✅ Update Your Information – Modify incorrect personal details.
✅ Withdraw Consent – Unsubscribe from marketing emails.
To exercise these rights, contact us at team@crackmedicine.com.
6. Cookies & Tracking Technologies
🚫 No cookies or tracking technologies are used in this app.
7. Children’s Privacy
Crack Medicine is not intended for children under 13. We do not knowingly collect data from minors. If we learn that a child has provided personal data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. If we make significant changes, we will notify you via the app or email. Continued use of the app after an update means you accept the changes.
9. Contact Us
For privacy-related inquiries, please contact:
📩 Email: team@crackmedicine.com
🌐 Website: https://www.crackmedicine.com/
📍 Company: © Crack Medicine Ltd., Registered in England & Wales at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ Registered No: 13729591